Total Love Healthcare is a family run domiciliary care provider, led by two hugely experienced and specialized nurses.
Our values will be a common theme running throughout the processes, recruitment, care provided and daily practices.
Our passion is to provide a complete care service that empowers you to live your life to the fullest and promote and encourage your health and wellbeing, always respecting the dignity and privacy of the people we work with.
Our goal is to support individuals to remain in their communities and in the familiar environment of their own homes. We aim to encourage them to maintain their current lifestyle, as well as attend to their care needs, with the flexibility to respond to changing priorities.
We are committed to providing safe and effective care in a manner that you want, how you want it. Individuals are risk assessed to their specific needs, whilst safeguarding their rights for them to fulfil their own desired outcomes. At Total Love Healthcare, we believe that it is important to enjoy all aspects of life whether this involves a trip to the local supermarket, a cup of coffee or lunch in a café, or just a quiet day at home relaxing and watching your favourite shows.
We are focused on continuous improvement of the service; with every action we take geared towards improving our practices to ensure the betterment of the lives of those we support as well as the staff that we employ. We recruit highly motivated and compassionate staff, whom all share our company’s values. Staff are carefully selected from all backgrounds and undergo a criminal record check for your safety. Staff are employed on a permanent basis with guaranteed minimum hours and continuous innovative training and support schemes provided. This helps with the continuity of your care allows you to develop trusting relations with the care staff.
We welcome all your concerns and feedback to help improve the care we provide. You will receive a copy of our procedures so that you know how to voice your concerns that may arise or to give us feedback on the care you are receiving.
We work hand in hand with other stakeholders and national regulators for care. We will have regular inspections from the regulators to make sure our services are Safe, Effective, Responsive, and Well led. They may directly approach you to ask questions as part of the checks and inspections.
Or you could send us your details over via email.